One of the most important aspects of any successful business endeavour is observing and measuring your employees’ performance, whether on a day to day basis or during longer periods. Only by exactly knowing what’s going on in your company, and how well everyone’s performing their duties, you’ll be able to give proper feedback and allow your employees to grow and improve their abilities. Here are some metrics you could track to measure your team member performance:
Even it might seem too obvious, attendance is one of the first things to look at, when measuring performance. Keeping an eye on things and always knowing when your employees arrive is a metric worth tracking. These are things that can easily be observed. If a certain team member often comes in late to work, likes to leave early, or takes many days off, you should be warned that something’s not quite right. Absent employees can generally have a negative impact on productivity, as other workers will be overworked, and under more pressure to finish the job, all while understaffed.
Efficiency is paramount in every successful operation. So, it is necessary to make sure all team members are able to finish their tasks on time. Every team member should be aware of the time constraints that every project brings and be able to carefully prioritize and organize to complete everything before the deadline. Therefore, looking for those individuals who miss their deadlines too often, or who work overtime too much, can give you a clear picture of whom you need to speak to about better time management.
Determining the quality of work, although one of the most critical metrics, could be the most difficult to measure. So, being on top of the game and familiar with the day to day operations will make it a lot easier to analyze everything that’s been done. You’ll need to take some time every once in a while and make sure all tasks were correctly executed. This will give you an insight on how well any team member is performing, and which one of them you need to speak about necessary improvement.
As an employer, generally, you expect of your employees to finish the tasks given to them in a proper manner and in time. However, it is always lovely to see when someone takes the initiative and is willing to put more effort than what is required of them. Seeing a team member actively trying to help out more is a clear sign of a person who is motivated and satisfied with the work environment. One of the smartest HR solutions you could make is acknowledging these employees and letting them thrive. They are the driving force of your company! By giving them a chance to be even more proactive, chances are they’ll positively influence others as well.
Measuring leadership is in direct correlation with taking initiative. Although it is not always easy to measure, it is safe to say that those people who take action often are more likely to be leaders of the group. The role of a leader in a team is to boost morale and motivate others. These are people who lead by example, thus giving others a reason to work harder and be more productive. So look for a person who not only takes initiative for themselves but brings everyone else together.
You should not observe team member performance only as a chance to improve your company’s productivity and profitability. Personal development of your team members should be one of your biggest priorities. Otherwise, you might end up with many employees leaving, due to the lack of respect for their motivations. Your company will thrive simultaneously with your employees personal and professional growth. What’s even better, those employees who seek constant skills improvement, are those who will drive your company to success!
There’s no denying that measuring team member performance will take some additional effort on your behalf. However, you simply cannot allow yourself to neglect the need for evaluation, as it might be too late to fix some problems in the future. So, being a responsible and thoughtful manager demands to create a transparent workplace environment where it will be clear how much everyone contributes to the team and what roles and duties certain employees prefer better. In turn, by always knowing what the strong and weak areas of the organization are, you’ll immensely increase overall productivity in the long run!